Privacy Policy

Privacy Policy

Last updated: 9/22/2025

About Evrwell Co.

Evrwell Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Evrwell Sleep Strips products. This policy complies with applicable privacy laws including CCPA, GDPR, and other relevant regulations.

Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number, mailing address
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, billing address (processed securely through encrypted third-party payment processors)
  • Health Information: Age, sleep-related information you voluntarily provide
  • Communication Records: Customer service interactions, reviews, testimonials

Automatically Collected Information

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages viewed, time spent on site, click patterns, referral sources
  • Cookies and Tracking: Session cookies, preference cookies, analytics cookies
  • Social Media Pixels: Facebook Pixel, Google Analytics for advertising optimization

How We Use Your Information

Primary Uses

  • Order Processing: Fulfill purchases, process payments, arrange shipping
  • Customer Service: Respond to inquiries, resolve issues, provide product support
  • Legal Compliance: Age verification (18+ requirement), regulatory compliance
  • Product Improvement: Analyze usage patterns to enhance our sleep strips formulation and website experience

Marketing Uses (With Consent)

  • Email newsletters about sleep health and product updates
  • Personalized product recommendations
  • Social media advertising through Facebook and other platforms
  • Retargeting campaigns for abandoned carts

Information Sharing and Third Parties

We DO NOT sell your personal information. We may share information with:

  • Payment Processors: Stripe, PayPal for secure transaction processing
  • Shipping Partners: USPS, UPS, FedEx for order fulfillment
  • Marketing Platforms: Facebook, Google for advertising (anonymized data only)
  • Analytics Providers: Google Analytics, Microsoft Clarity for website optimization
  • Customer Service Tools: Email platforms, chat systems for support
  • Legal Requirements: When required by law, court order, or regulatory authority

Data Security and Protection

We implement industry-standard security measures:

  • Encryption: SSL/TLS encryption for all data transmission
  • Secure Storage: Encrypted databases with restricted access
  • PCI Compliance: Payment Card Industry standards for credit card processing
  • Regular Audits: Security assessments and vulnerability testing
  • Access Controls: Limited employee access on need-to-know basis

Cookies and Tracking Technologies

Types of Cookies We Use

  • Essential Cookies: Required for website functionality, shopping cart
  • Analytics Cookies: Google Analytics, Microsoft Clarity for site improvement
  • Advertising Cookies: Facebook Pixel for targeted advertising
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences in your browser settings. However, disabling certain cookies may limit website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

To exercise these rights, contact us at support@evrwellco.com with your request and identity verification.

Children's Privacy

Our products are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If you are under 18, do not provide any information on our website. Parents who believe their child has provided information should contact us immediately at support@evrwellco.com.

International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order information is typically retained for 7 years for tax and regulatory purposes. Marketing data is retained until you opt out or request deletion.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@evrwellco.com.